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Cannot contact customer service?

Sadcustomr
Level 1: Joiner
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on ‎30-09-2019 13:07

on ‎30-09-2019 13:07

How can i call 202 from an o2 number and get the ringtone "this is not a valid number?" 

 

Called 10 mins ago and got through (before your agent hungup on me). 

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Bambino
Level 86: Prestigious
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on ‎30-09-2019 13:13

on ‎30-09-2019 13:13

@Sadcustomr We are all customers here. You'll just have to persevere. https://www.o2.co.uk/contactus You can also call free from any phone on 0800 032 1402.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
In response to Bambino
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on ‎30-09-2019 13:21

on ‎30-09-2019 13:21

@Sadcustomr 

202 will omly work from a contract phone.

If you need to call from an O2 pay as you go or from any other phone, you need to call 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
Former Staff
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on ‎01-10-2019 14:19

on ‎01-10-2019 14:19

Hi @Sadcustomr, I'm really sorry to see you were having difficulties getting through the someone yesterday pensive

 

Did you get a chance to try the above advice? You can find all ways to contact customer service in our Guide: How to find help & contact O2 and if it's not account-specific, you can also tell us more about your query so we can advise you on here slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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