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Cannot Cancel Accounts

mrtesttube
Level 1: Joiner
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Please can someone help me. As a result of the current situation I am unable to get through to O2 Support. They have disabled their live chat and I have been trying for a week to get through via the telephone.

 

I want to give 30 days notice to cancel 3 out of the 6 accounts I have with them due to scaling back in my business and income. I can't do it and it's costing me money I no longer have! Surely this should be a feature within the app when we come out the other end of this?

 

Can someone help? I've written an email to O2 Complaint Review Service which takes 14 working days for a response. This is a joke!

Message 1 of 16
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Prov
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Yes you can..

O2 have made it almost impossible to leave navigating your MyO2 site.....

 

Here is the easy ,probably the only way quick and easy no stress..

 

Go to "My details" https://accounts.o2.co.uk/manage then scroll down to the bottom where it says "Leaving O2" (or similar).

 

your Welcome

Message 11 of 16
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jonsie
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How many times you need to post this????

A simple text is all that's needed!!!

Message 12 of 16
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MI5
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Bored I guess ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 16
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jonsie
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MI5
Level 94: Supreme
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Well it is palm Sunday 😁
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 16
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pgn
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Message 16 of 16
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