Solved: Cancelling

Jenna2 · ‎23-09-2019

If I want to cancel my contract as can no longer afford it would I have to pay anything to cancel

MI5 · ‎23-09-2019

Follow the test method here and you will be texted back with any cancellation fees Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎23-09-2019

@Jenna2

Follow the test method here and you will be texted back with any cancellation fees Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎24-09-2019

Good morning @Jenna2 , sorry to hear you feel you need to cancel your contract. In addition to the advice above by @MI5 , have a look at this info page around payment management/support as well, in case it could be of any help to you in your situation. I hope everything turns out ok!

Welcome to our community.

O2

Cancelling

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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