Cancelling

[Anonymous]

My contract is over tomorrow, I wanna cancel as it's cheaper to just get a new contract. What O2 offer directly is overpriced

The deal I've seen is actually also on O2, how do I keep my number... As it's the same network?

[Anonymous]

deleted by me

[Bambino]

You don't need a code. You're not changing networks. I wouldn't rely on Live Chat for anything to do with an account. If your signal is poor at home, travel to where the signal is strong and call customer service on 202. It's a free call.

[MI5]

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@Anonymous wrote:

@Anonymous yes you can get it on chat if you are on contract 

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Not required as I said before.

[Anonymous]

@MI5 Think we posted at the same time so I didn't see your post

[Anonymous]

Thanks

I'll sort my new contract out first, hopefully in the morning 🙂

[MI5]

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@Anonymous wrote:

I'll sort my new contract out first,

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Yes, you'll need to or else you won't have anywhere to transfer your number to

[Anonymous]

Lol
I hope it all goes smoothly!

[MI5 · Accepted solution]

You'll be fine - pop back and let us know or if you need any more help.