Cancelling

[Anonymous]

My contract is over tomorrow, I wanna cancel as it's cheaper to just get a new contract. What O2 offer directly is overpriced

The deal I've seen is actually also on O2, how do I keep my number... As it's the same network?

[MI5]

Get your new contract then call cs on 202 to transfer your number and cancel your old account.

[Bambino]

Your contract that finishes tomorrow will carry on as a monthly rolling contract until you get your new contract. There will be an overlap of charges from the old to the new.

[Anonymous]

As I will be out of contract tomorrow, do I still have to give notice or can I just cancel

[Bambino]

You will need to give O2 notice so you can swap your number to the new contract.

[Cleoriff]

Have a look at this  thread. It tells you all you need to know https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

[MI5]

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@Anonymous wrote:
As I will be out of contract tomorrow, do I still have to give notice or can I just cancel

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Your old account will cancel as soon as you transfer the number but your final bill will include the 30 day notice period.

[Bambino]

Do not cancel the direct debit on your old contract until the final bill has cleared.

[Anonymous]

Thanks guys.

Can I get the code on live chat? My o2 signal at home is poor, and landlines isn't free 😞

[MI5]

No need for a code, it's just a transfer and I suggest you go somewhere where you can call to avoid a mess up.