This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cancelling

Go to solution
Contract3
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-08-2020 21:06

on ‎16-08-2020 21:06

I have 2 contracts out with you and I was just wondering if I could cancel one but swap the number to the phone I use
Message 1 of 6
641 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎16-08-2020 21:08

on ‎16-08-2020 21:08

@Contract3 

If you call O2 to move the number it will automatically cancel the contract the number moves from.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
637 Views
0 Kudos
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎16-08-2020 21:08

on ‎16-08-2020 21:08

@Contract3 

If you call O2 to move the number it will automatically cancel the contract the number moves from.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
638 Views
0 Kudos

Go to solution
Contract3
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎16-08-2020 21:10

on ‎16-08-2020 21:10

Thank you I have asked asked them before but they said no so will try again thank you for your help
Message 3 of 6
635 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Contract3
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎16-08-2020 21:15

on ‎16-08-2020 21:15

Definitely possible so yes, try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
631 Views
0 Kudos

Go to solution
mralanlawson
Level 1: Joiner
  • 13 Posts
  • 3 Topics
  • 0 Solutions
Registered:

on ‎17-08-2020 00:06

on ‎17-08-2020 00:06

Iam wondering if i can cancel one of my numbers on my account I've paid the device plan off just want to get rid off the number to get my bills down a bit
Message 5 of 6
561 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to mralanlawson
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

on ‎17-08-2020 01:29

on ‎17-08-2020 01:29

Just follow the information in this link @mralanlawson 

Guide: Cancelling Your Contract 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 6 of 6
536 Views
0 Kudos
Related Content
Top Kudoed Authors
View All
Top