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Cancelling

Contract3
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I have 2 contracts out with you and I was just wondering if I could cancel one but swap the number to the phone I use
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MI5
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@Contract3 

If you call O2 to move the number it will automatically cancel the contract the number moves from.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123927 Posts
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@Contract3 

If you call O2 to move the number it will automatically cancel the contract the number moves from.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Contract3
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Thank you I have asked asked them before but they said no so will try again thank you for your help
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MI5
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Definitely possible so yes, try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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mralanlawson
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Iam wondering if i can cancel one of my numbers on my account I've paid the device plan off just want to get rid off the number to get my bills down a bit
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jonsie
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