Solved: Cancelling

L0ui5a · ‎21-10-2018

I rang up and cancelled my contract yesterday got told within 2 hours there ve no network. A whole 24 hours later i still have 4g. Help? Im extremely frustrated

MI5 · ‎21-10-2018

OK, got you now.
You'll need to call again on 202 to check if your request has been processed yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-10-2018

Hi @L0ui5a please clarify your problem as I can't work out if you have been disconnected or not?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

L0ui5a · ‎21-10-2018

The old contract is still appearing to work. I started a new contract with o2 but for a cheaper deal. The new one is working find. I have asked to migrate the number. So im not sure if this is why the old number is connected still

MI5 · ‎21-10-2018

OK, got you now.
You'll need to call again on 202 to check if your request has been processed yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

L0ui5a · ‎21-10-2018

Ok will do thanks!!

O2

Cancelling

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills