Cancelling your contract from abraod

[Anonymous]

Hi

Im now living in Dubai but have been paying for my contract in the Uk for the last 6 months, im now at a stage to cancel it but am having trouble getting through to anyone on the phone and its costing alot.  Is there any other way i can cancel it?

Thanks

Mark

[MI5 · Accepted solution]

There is a community guide here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
If you are using your O2 phone it is free to call CS from abroad.

[jonsie]

From abroad

+44 3448090202

Free†

[viridis]

I believe also you can just use live chat and request your PAC from them and thus cancelling your contract.
Can anyone verify that works?

[MI5]

Some doubt as to Live chat having the ability to generate a PAC but it would end the contract if you got it and used it.

[Cleoriff]

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@viridis wrote:
I believe also you can just use live chat and request your PAC from them and thus cancelling your contract.
Can anyone verify that works?

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We had someone on here before also from Dubai...and he had tried live chat but couldnt get anyone to answer...so we didn't know the outcome..

[Anonymous]

I would follow as many as avenues as possible.

Even sending a letter - recorded if possible - to the address in the link.

[jonsie]

Another possible way is if you have a family member over in the UK, that you can trust with the account security details, to close the account for you.

[viridis]

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@MI5 wrote:
Some doubt as to Live chat having the ability to generate a PAC 

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Understandably so,