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Cancelling simplicity overseas - the O2 staff are impossible to contact!

Anonymous
Not applicable

Hi, I am currently overseas and am emigrating, so want to give 30 days notice, from Turkey currently. But there are ABSOLUTELY no options on the website, and the number, which seems to be 99% uncontactable is always busy when you do contact it.

 

And they charge a lot of money for this so called privilege!

 

I have been told I can email - but where? And where is the online chat that used to be there?

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perksie
Level 69: Guiding Light
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You can email here:

 

https://www.o2.co.uk/apps/help/help

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

You can email here:

 

https://www.o2.co.uk/apps/help/help

 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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jonsie
Level 94: Supreme
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