cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling sim only and getting iphone contract

Anonymous
Not applicable

Got a sim only contract in August. (My partner bought me a new phone in May.) Only the storage on phone he bought is 5gb (iphone 5) and i'm really struggling with storage on it. 

So wanted to see about getting a new phone.....

So can I cancel my sim only contract and get a phone contract instead or not?

Message 1 of 5
921 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:
After 3 months on your sim only contract you can upgrade it to a refresh contract.
https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 5
912 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:
After 3 months on your sim only contract you can upgrade it to a refresh contract.
https://www.o2.co.uk/termsandconditions/rewards/sim-only-upgrade-to-refresh-after-3-months-terms-and...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 5
913 Views

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:
However, if you were to cancel, you would be liable for cancellation charges https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
906 Views

Anonymous
Not applicable

So in november I could get a phone contract with o2?

Message 4 of 5
850 Views

jonsie
Level 94: Supreme
  • 92812 Posts
  • 608 Topics
  • 6909 Solutions
Registered:

@Anonymous wrote:

So in november I could get a phone contract with o2?


Yes as long as the three payments have been made on time. 

Message 5 of 5
847 Views