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Cancelling pay monthly deal

rosscee98
Level 1: Joiner
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My pay monthly contract finished last month, and I'd like to move to another network. How do I go about this? I was last billed on 3rd August, so I'm now into the next month. I'm guessing I'll have to pay for the remainder of this month (won't I?). Should I just phone up O2 and tell them I want to stop renewing the plan in future?

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MI5
Level 94: Supreme
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Just call o2 on 202 and give your 30 days notice.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
You will need to pay a further month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:
Just call o2 on 202 and give your 30 days notice.
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
You will need to pay a further month.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
If your leaving for another network and want to move your number across make sure you ask O2 for the PAC Code so you can give your new network if you want to keep the same number.
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MI5
Level 94: Supreme
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Absolutely, help on that here too wink
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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