on 22-07-2020 18:38
I need to cancel 1 personal account (phone paid off and account not needed) and 2 business accounts that I no longer need. I can't find a way to do this but i do want to keep my main personal account. Any ideas???
Solved! Go to Solution.
on 22-07-2020 18:46
As you have more thank one account, you need to contact O2,
All numbers are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 22-07-2020 18:46
As you have more thank one account, you need to contact O2,
All numbers are in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 22-07-2020 18:49
on 22-07-2020 18:49
Just to add the following advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Veritas Numquam Perit
on 22-07-2020 18:57
on 22-07-2020 18:57
Thanks Cleoriff, nice quick reply and useful tips.
on 22-07-2020 20:08
on 22-07-2020 20:08
on 22-07-2020 21:16
on 22-07-2020 21:16
You'll need to call business customer service on 8002 as well @Saxtix