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Cancelling o2 sim contract

mjay2000
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Hi I have 2 contracts with o2 - phone and tablet. Looking to fully pay the tablet and keep the phone contract.

I called 202 and paid the full device plan for the tablet and cancelled the sim contract that came along with the tablet; which the operator said will be cancelled from 11th next month as 30 days notice required for the sim contract... anyway, when will it reflect on my bill? My next bill is on the 25th of January. Do I get confirmation or any way of knowing on my O2 that my sim contract has been cancelled?

Thanks
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MI5
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@mjay2000 

It will disappear from your MyO2 when it ends. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151671 Posts
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  • 28840 Solutions
Registered:

@mjay2000 

It will disappear from your MyO2 when it ends. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mjay2000
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hi, is this the case even if your insurance plan is still active? or will that be cancelled with your sim contract as well

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MI5
Level 94: Supreme
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  • 28840 Solutions
Registered:

@mjay2000 

You would need to cancel your insurance too as this is billed separately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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