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Level 1: Joiner
Posts: 8
Registered: ‎25-06-2020
Accepted Solution

Cancelling o2 sim contract

Hi I have 2 contracts with o2 - phone and tablet. Looking to fully pay the tablet and keep the phone contract.

I called 202 and paid the full device plan for the tablet and cancelled the sim contract that came along with the tablet; which the operator said will be cancelled from 11th next month as 30 days notice required for the sim contract... anyway, when will it reflect on my bill? My next bill is on the 25th of January. Do I get confirmation or any way of knowing on my O2 that my sim contract has been cancelled?

Thanks
Posts: 117,669
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Cancelling o2 sim contract

@mjay2000 

It will disappear from your MyO2 when it ends. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 8
Registered: ‎25-06-2020

Re: Cancelling o2 sim contract

hi, is this the case even if your insurance plan is still active? or will that be cancelled with your sim contract as well

Posts: 117,669
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Cancelling o2 sim contract

@mjay2000 

You would need to cancel your insurance too as this is billed separately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)