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Level 1: Joiner
Posts: 1
Registered: ‎04-05-2017
Accepted Solution

Cancelling my sim only contract

Hi there,


I have read alot of threads regarding cancelling my contract and am completely confused now.

I wish to terminate my 'sim only' contract, how do I go about this please.


My contract renewel date says 01/05/18.





Posts: 112,377
Topics: 565
Solutions: 14,992
Registered: ‎04-04-2012

Re: Cancelling my sim only contract

[ Edited ]


Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Cancelling my sim only contract

Hi @MrDT, I hope the above clarified the next steps for you, but if you have any other questions, please do let us know Smiley Happy If there's any feedback you'd like to pass on to the Business regarding your experience, I'd gladly relay it so don't hesitate to share your thoughts with us!

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