Cookies on O2

We use cookies to help you get the best experience from our site and show you more relevant products. Carry on browsing without changing your settings if you agree to our use of cookies. See our cookie policy and find out how to manage cookies. The cookies we use include analytics and advertising cookies.

Welcome to the O2 Community

 
Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
MrDT
Level 1: Joiner
MrDT
Posts: 1
Registered: ‎04-05-2017
Accepted Solution

Cancelling my sim only contract

on ‎18-12-2018 20:42

Hi there,

 

I have read alot of threads regarding cancelling my contract and am completely confused now.

I wish to terminate my 'sim only' contract, how do I go about this please.

 

My contract renewel date says 01/05/18.

 

Regards

 

MRDT

Report Content
Message 1 of 3 (140 Views)
Reply
0 Kudos
Highlighted
MI5
Posts: 86,580
Topics: 528
Solutions: 10,870
Registered: ‎04-04-2012

Re: Cancelling my sim only contract

[ Edited ]

‎18-12-2018 20:46 - edited ‎18-12-2018 20:48

@MrDT 

Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Report Content
Message 2 of 3 (135 Views)
Reply
0 Kudos
Community Manager
Community Manager
EmilieT
Posts: 4,473
Registered: ‎18-04-2018

Re: Cancelling my sim only contract

on ‎20-12-2018 10:28

Hi @MrDT, I hope the above clarified the next steps for you, but if you have any other questions, please do let us know Smiley Happy If there's any feedback you'd like to pass on to the Business regarding your experience, I'd gladly relay it so don't hesitate to share your thoughts with us!

Community highlights:
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
→ Priority gig tickets calendar - Check out the latest tickets available on Priority!
→ Instant Winners is back! - Enter the weekly prize draw every Friday!


If you'd like to take part, why not register? Smiley Happy
signature

Report Content
Message 3 of 3 (86 Views)
Reply
0 Kudos