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MrDT
Level 1: Joiner
MrDT
Posts: 1
Registered: ‎04-05-2017
Accepted Solution

Cancelling my sim only contract

on ‎18-12-2018 20:42

Hi there,

 

I have read alot of threads regarding cancelling my contract and am completely confused now.

I wish to terminate my 'sim only' contract, how do I go about this please.

 

My contract renewel date says 01/05/18.

 

Regards

 

MRDT

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MI5
Posts: 90,511
Topics: 539
Solutions: 11,800
Registered: ‎04-04-2012

Re: Cancelling my sim only contract

[ Edited ]

‎18-12-2018 20:46 - edited ‎18-12-2018 20:48

@MrDT 

Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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EmilieT
Posts: 5,415
Registered: ‎18-04-2018

Re: Cancelling my sim only contract

on ‎20-12-2018 10:28

Hi @MrDT, I hope the above clarified the next steps for you, but if you have any other questions, please do let us know Smiley Happy If there's any feedback you'd like to pass on to the Business regarding your experience, I'd gladly relay it so don't hesitate to share your thoughts with us!

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