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Cancelling my sim only contract

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MrDT
Level 1: Joiner
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on ‎18-12-2018 20:42

on ‎18-12-2018 20:42

Hi there,

 

I have read alot of threads regarding cancelling my contract and am completely confused now.

I wish to terminate my 'sim only' contract, how do I go about this please.

 

My contract renewel date says 01/05/18.

 

Regards

 

MRDT

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MI5
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‎18-12-2018 20:46 - edited ‎18-12-2018 20:48

‎18-12-2018 20:46 - edited ‎18-12-2018 20:48

@MrDT 

Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152180 Posts
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Registered:

‎18-12-2018 20:46 - edited ‎18-12-2018 20:48

‎18-12-2018 20:46 - edited ‎18-12-2018 20:48

@MrDT 

Just call 202 and give notice.

You are required to pay one final 30 day bill. 

You can also ask for PAC at the same time . 

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎20-12-2018 10:28

on ‎20-12-2018 10:28

Hi @MrDT, I hope the above clarified the next steps for you, but if you have any other questions, please do let us know slight_smile If there's any feedback you'd like to pass on to the Business regarding your experience, I'd gladly relay it so don't hesitate to share your thoughts with us!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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