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Cancelling my phone contract

Natalia19
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I want to cancel my phone contract... it says I’m all paid up I would like to discus with someone on the phone... can never get through? HELP😩
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O2Hannah
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Hi Natalia,

 

What would you like to do after the cancellation? Will you be keeping the phone number? Remember you can always upgrade to a new phone or a sim only deal through the website or the My O2 app!

If you don't wish to keep the account or the phone number, you are still able to cancel via customer services on 202. But please bare with them! They are extremely busy at the moment as i'm sure you can appreciate. It may take a while to get through but they are still there!

 

Hannah

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MI5
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@Natalia19 

How to cancel here without calling Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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