cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling contrcat from Australia

DrippyHinges
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I've searched tyhrough the threads here but can;t find anythign that matches what I need. 

 

My 24 month O2 contract (both airtime and device plan) finish on Oct 31st. I don't want to continue paying the airtime bills and want to cancel my account, whilst still keeping my number. 

 

I'm currently living in Aus, so writing or calling isn't possible.

 

Is there no easy or simple way of just cancelling my direct debits or bills for the airtime plan?

 

Thanks in advance. 

 

Jack

Message 1 of 4
783 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150224 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

@DrippyHinges 

How to cancel here Guide: Cancelling Your Contract but you will need to old method of calling O2 to cancel.

Customer service opens in 1 hour from now Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
780 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 150224 Posts
  • 641 Topics
  • 28607 Solutions
Registered:

@DrippyHinges 

How to cancel here Guide: Cancelling Your Contract but you will need to old method of calling O2 to cancel.

Customer service opens in 1 hour from now Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
781 Views

madasaf1sh
Level 77: Grand Master
  • 11716 Posts
  • 64 Topics
  • 3178 Solutions
Registered:
You cant cancel your contract and keep your number you will need to port it out to another network or move to a payg plan.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 4
752 Views

Bambino
Level 85: Esteemed
  • 24168 Posts
  • 1054 Topics
  • 3790 Solutions
Registered:

@DrippyHinges You can call O2 for free from any phone anywhere on +44800 032 1402. Obviously you'll need to take the time difference into account.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 4
727 Views