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Cancelling contrcat from Australia

DrippyHinges
Level 1: Joiner
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I've searched tyhrough the threads here but can;t find anythign that matches what I need. 

 

My 24 month O2 contract (both airtime and device plan) finish on Oct 31st. I don't want to continue paying the airtime bills and want to cancel my account, whilst still keeping my number. 

 

I'm currently living in Aus, so writing or calling isn't possible.

 

Is there no easy or simple way of just cancelling my direct debits or bills for the airtime plan?

 

Thanks in advance. 

 

Jack

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MI5
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@DrippyHinges 

How to cancel here Guide: Cancelling Your Contract but you will need to old method of calling O2 to cancel.

Customer service opens in 1 hour from now Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149393 Posts
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Registered:

@DrippyHinges 

How to cancel here Guide: Cancelling Your Contract but you will need to old method of calling O2 to cancel.

Customer service opens in 1 hour from now Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 77: Grand Master
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You cant cancel your contract and keep your number you will need to port it out to another network or move to a payg plan.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
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@DrippyHinges You can call O2 for free from any phone anywhere on +44800 032 1402. Obviously you'll need to take the time difference into account.

I DO NOT WORK FOR O2



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