Cancelling contract

[Jodie67]

I don't want to renew my contract as I want go go on a sim only now but can't get through to anyone, is there an email? I do not think it's fair that I can't cancel

[jonsie]

You can upgrade through My O2 to a sim only contract

You don't need to phone if you want to cancel and go with another provider, you can text

Guide: Cancelling Your Contract 

Guide: How to get your PAC [June 2021 Update] 

[Paul12]

Hi, I have just placed a order and would like to cancel it

[jonsie]

You need to call

Guide: Coronavirus Community Help and Support 

[KellMorgan83]

What number do you text to cancel your contract

[jonsie]

Guide: Cancelling Your Contract