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Cancelling auto top-up

Anonymous
Not applicable

Hi,

 

I need to cancel my auto top-up on my O2 phone. Please can someone send me the website link to do this. Or can I do it at any O2 store?

 

Many thanks

D.

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Anonymous
Not applicable

@Anonymous wrote:
I've tried MyO2 and there's no option. Live chat doesn't answer my question either.

Good Morning,

 

 

Then Contact O2 from your phone by dialing 202 for Contract or 4445 for Payg.

 

Opening Hours.

 

Monday-Friday 08:00 - 21:00
Saturday          09:00 - 18:00
Sunday            09:00 - 18:00
 

View solution in original post

Message 5 of 12
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perksie
Level 69: Guiding Light
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Registered:

You should be able to do it here:

 

http://www.o2.co.uk/topup

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 12
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Anonymous
Not applicable

Hi,

 

 

I think you can do this in Myo2.

 

Or ring 202 contract or 4445 payg.

 

Or try Live Chat.

 

http://www.o2.co.uk/mobile/contactus

Message 3 of 12
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Anonymous
Not applicable
I've tried MyO2 and there's no option. Live chat doesn't answer my question either.
Message 4 of 12
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Anonymous
Not applicable

@Anonymous wrote:
I've tried MyO2 and there's no option. Live chat doesn't answer my question either.

Good Morning,

 

 

Then Contact O2 from your phone by dialing 202 for Contract or 4445 for Payg.

 

Opening Hours.

 

Monday-Friday 08:00 - 21:00
Saturday          09:00 - 18:00
Sunday            09:00 - 18:00
 

Message 5 of 12
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adamtemp64
Level 66: Unequalled
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Registered:

@bob auto top up is payg only no need to quote 202 as a number to call

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 12
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Anonymous
Not applicable
You have a really good day @adam

wink
Message 7 of 12
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adamtemp64
Level 66: Unequalled
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Registered:

@Anonymous wrote:
@You have a really good day @Anonymous

wink

I will correcting mistakes lol

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 8 of 12
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Anonymous
Not applicable
@adam


Like I said have a good day

wink
Message 9 of 12
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Anonymous
Not applicable

need to cancel auto top up

Message 10 of 12
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