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Cancelling auto top up

Anonymous
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I have built up loads of credit on my PAYG account and now want to stop auto top ups. Despite the online info saying it can be cancelled at any time I just can't find how to go about it. Does anyone know???
Message 1 of 32
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Anonymous
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@Anonymous wrote:
Yes that answers my query BoB / Jonsie. Helps me to decide on future plans.

Okay mate. 😄

Message 11 of 32
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jonsie
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Message 12 of 32
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Anonymous
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Indeed I will. I have never done payg so not too familiar with it. More likely I will go sim only on a monthly contract when my current deal ends. Seen some good deals via both CPW and Quidco. So for example EE unlimited mins and texts and 2gb for £13.99 per month.
Message 13 of 32
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MI5
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@Anonymous wrote:
So for example EE unlimited mins and texts and 2gb for £13.99 per month.

Where did you see that mate?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 32
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Anonymous
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Hi @MI5 It was at www.carphonewarehouse.com. The deal is £15.99 per month however there is a £24 auto cash back so effective £13.99 per month. Likely to be enough for me.

Here is the link:

http://m.carphonewarehouse.com/mt/www.carphonewarehouse.com/buy/ee-simcard-ee421-d154c
Message 15 of 32
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MI5
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Cheers slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 16 of 32
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Anonymous
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If you look on CPW they do a deal with o2 for 1000 mins, unlimited texts and 1gb normally £16 but auto cash back takes that to £10 per month equivalent.
Message 17 of 32
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Anonymous
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Or if you need a few more minutes for £12.50 per month on Tesco Mobile 1500 mins 5000 texts and 1gb.

All these are on 1 year contracts sim only
Message 18 of 32
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Anonymous
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With respect Rhona28 -

There is no such option, and on the Top-Up linked page, no such option there either, same on the Top-Up menu page too, and, running a search on the so-called 'help' for 'cancel auto top-up' returns no actual response whatsoever. VERY frustrating !

 

Message 19 of 32
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jonsie
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This thread is 12 months old and many things have changed on the website now. Somethings do remain constant though, broken links and endless looping, ordering online throwing up errors....

Message 20 of 32
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