I’ve just come to the end of a 12 month sim only and upgraded online to a new sim only plan 6 days ago, I’ve now decided I want to cancel the upgrade and port my number to a new provider, I’ve spoken to CS, surprisingly my phone call was answered immediately, they advised me they don’t need to do anything their end, all I have to do is complete the number port before the end of the 14 days..
Does that sound right? I’ve got a feeling I’ll still be charged the remaining amount of the new plan?
