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Cancelling SIM

Anonymous
Not applicable

Hi there!  I lost my phone on Friday and need to cancel the sim... I dont have a phone so want to do it online... s this possible?

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MI5
Level 94: Supreme
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Yes it is.
See help guide here
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144285 Posts
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Registered:
Yes it is.
See help guide here
https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Marjo
Former Staff
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Good evening @Anonymous and welcome to our forum!

Sorry to hear that you've lost your phone!! anguished Please do check the guide linked above and let us know how you get on!

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