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No kittycat, just call 202 and give 30 days notice.
- 93186 Posts
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No kittycat, just call 202 and give 30 days notice.
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No need to write but it does provide you with confirmation of your request if you send it recorded delivery.
You can cal customer service on 202 to give 30 days notice or request a PAC to move your number to a new network which will also cancel your o2 account when the number transfers.
Help guides here for both
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
You can cal customer service on 202 to give 30 days notice or request a PAC to move your number to a new network which will also cancel your o2 account when the number transfers.
Help guides here for both
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278
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Hi @kittycat and welcome to the forum 
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