Solved: Cancelling Airtime Plan

LemonTofu · ‎21-03-2021

Just finished paying off my device plan & was wondering If I was able to cancel my airtime plan to switch onto a cheaper plan? I've noticed that for £10 less I'm able to get the same benefits

MI5 · ‎21-03-2021

@LemonTofu

Yes you can.

Just follow the upgrade to a sim only tariff in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-03-2021

@LemonTofu

Yes you can.

Just follow the upgrade to a sim only tariff in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Georgie2 · ‎30-04-2021

Can I cancel my airtime plan but Carry on paying my device plan

MI5 · ‎30-04-2021

@Georgie2 wrote:
Can I cancel my airtime plan but Carry on paying my device plan

No, sorry.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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