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Cancelled wrong line

Matt271
Level 1: Joiner
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on ‎22-06-2024 22:10

on ‎22-06-2024 22:10

Hi

 

I have 2 lines and wanted to change the number of one of them on Friday. Speaking to the call centre on Friday the lady cancelled the wrong one and so far have been unable to get it back up. Saying it could be 5 days. I use this number for work and it's costing me financially. Anyone have any idea on who I can speak to to push through the reconnection.

 

Thanks 

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MI5
Level 94: Supreme
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on ‎22-06-2024 22:11

on ‎22-06-2024 22:11

Your only hope is O2 @Matt271 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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