on 23-01-2021 13:36
Hello my name yvonne
I am trying to contact someone about cancellation on my iPhone which I no longer used. I am deaf as I can't communicate on the phone. I got the message on my redmi phone and saying they will charge me extra for cancellation? I am not clear as I thought I can cancel anytime am I right? Please can you help me.
Many thanks
Yvonne Smith
23-01-2021 13:43 - edited 23-01-2021 13:47
23-01-2021 13:43 - edited 23-01-2021 13:47
@yvonne_smith-13 You have to settle the remainder of your contract: Cancelling your contract - An updated guide - O2 Community
Edit: I will also tag @O2Georgina or @O2Waqas who may be able to help you with anything you don't understand.
on 23-01-2021 14:02
@Bambino Thank you for the tag
@yvonne_smith-13 I will send you a private message so we can look into this further
Thanks