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Level 2: Apprentice
Posts: 5
Registered: ‎30-05-2018

Re: Cancelled contract - still being charged

Another short update: still no funds in my account as of today but still anticipating :-)

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Posts: 80,692
Topics: 574
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Registered: ‎04-01-2009

Re: Cancelled contract - still being charged

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Posts: 91,287
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Registered: ‎14-01-2013

Re: Cancelled contract - still being charged

Best of luck @AS34838. Hope it's refunded soon. Smiley Wink

*The Game Is On*

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Level 2: Apprentice
Posts: 5
Registered: ‎30-05-2018

Re: Cancelled contract - still being charged

I am happy to confirm that all the funds I was expecting to be repaid...now have been. Credited to my account today as promised. Many (many) thanks to Marjo for the invaluable help provided, this would not have been possible otherise. Not only that but I can see that no further payments have been taken for this phone this month (I will ensure this continues).

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Posts: 106,199
Topics: 555
Solutions: 14,021
Registered: ‎04-04-2012

Re: Cancelled contract - still being charged

Good news Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 91,287
Topics: 747
Registered: ‎14-01-2013

Re: Cancelled contract - still being charged

That's good to hear @AS34838 wink:wink:

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Posts: 80,692
Topics: 574
Solutions: 3,898
Registered: ‎04-01-2009

Re: Cancelled contract - still being charged