Cancelled account

[Karolina93]

Hi, I recently updated my account ( new contract ) however I’ve cancelled my direct debit as I was told I can do so and got an email which isn’t clear to me. Is my new contract cancelled or is everything remaining the way it was ? 
thank you 

[madasaf1sh]

@Karolina93 

This isnt customer services but a customer to customer community, so no one on here can check anything on your account, you will need to contact o2 via phone or social media Guide: How to find help & contact O2