Cancellation

[Ben4]

I’d recently taken out two new contracts. However I have since cancelled one by returning the items and the sim in the correct fashion. I have not had any confirmations of the cancellation and my bill this month is higher than expected

[jonsie]

Has the phone been signed for by O2 @Ben4 

It needs to be scanned back into stock before My O2 is updated

Give them a call on 202

or any number in the link

Guide: Coronavirus Community Help and Support