Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0
Accepted Solution

Cancellation

I want to cancel my current contract - but keep my number please 

Posts: 114,303
Topics: 569
Solutions: 15,424
Registered: ‎04-04-2012

Re: Cancellation

How to cancel here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...
And getting PAC here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Cancellation

I want to cancel but keep my number please

Posts: 114,303
Topics: 569
Solutions: 15,424
Registered: ‎04-04-2012

Re: Cancellation

[ Edited ]

Answered above.

This is a help forum not customer service @Anonymous 

You need to read the links and follow the advice contained within them. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 97,163
Topics: 758
Registered: ‎14-01-2013

Re: Cancellation

I may as well add the last link as it was mentioned by @Anonymous innocent

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker