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Level 1: Joiner
Posts: 2
Registered: ‎05-04-2020

Cancellation

Hello all- I am looking to cancel my contract with effect from when it ends from 26th April. Understandably given everything that’s going on I haven’t been able to get through for days however I am anxious as I don’t want to be paying for this contract after that date. Any one know if there is another way to contact o2 or cancel my contract? Thanks
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Posts: 102,094
Topics: 550
Solutions: 12,999
Registered: ‎04-04-2012

Re: Cancellation

@Creeve1990 

Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎05-04-2020

Re: Cancellation

Okay thank you- so my understanding is that if I get a PAC code and transfer my number to my new sim than o2 cannot bill me from 26th April? Thanks
Highlighted
Posts: 102,094
Topics: 550
Solutions: 12,999
Registered: ‎04-04-2012

Re: Cancellation

Yes, that is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)