Cancellation of tariff

[Acerforestry]

Hi, how do I tell exactly what tarriff I am on? I'm probably going to go to another network and I'm fairly sure from memory I'm just on a rolling sim only 30 day contract, thanks in advance

[TallTrees]

Hi @Acerforestry 

Welcome to the o2 Community forum 

This could be in MYO2 details

left hand corner drop down three bars

You may need to contact O2 customer services here

Guide: How to find help & contact O2 

You can find o2 on social media  Facebook Twitter and Instagram  send message also  read here:

Guide: Cancelling Your Contract 

[Cleoriff · Accepted solution]

@Acerforestry 

You need to go into MyO2  http://www.o2.co.uk/myo2 

and you will find it here: Under More. Click on that.

If you are on a 30 day sim only and  are thinking of moving, you will need your PAC

Guide: How to get your PAC [June 2021 Update] 

[MI5]

@Acerforestry 

Text INFO to 85075 and it will tell you.

[pgn]

You can also hit the Support button at bottom-right in your MyO2 app, then select "Looking to Upgrade?"and it will tell you what penalty remains, if any, and by what date: