Cancellation of my contract

[Kayferguson]

If I can’t pay my phone bill because I was made redundant what would be the next steps? Can I terminate my contract?

[Cleoriff]

@Kayferguson 

If you cancelled your contract you would still need to pay outstanding charges.

You need to contact O2 and speak to the payment management team. All numbers are in this guide

Guide: Coronavirus Community Help and Support 

Best number to call is 0800 587 4005