17-02-2019 13:56 - edited 17-02-2019 14:01
Hey there David69
That doesn't sound good. Did you give them 30 day notice? If you did then it doesn't sound like they put it through.
Give o2 a call on 202 or on 0344 809 0202 and find out what's happening and why they keep charging you.
on 17-02-2019 14:34
@David69 you need to follow the "how to" here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 18-02-2019 11:42
Hey @David69, and sorry to hear you've had some issues with this account! Did you get a chance to check the advice above yet?
Let us know how you get on, and if you have any other questions!
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