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Cancellation of airtime plan

Kichzy
Level 1: Joiner
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Hello

 

This month my device plan has been paid off, I'm now looking to cancel my airtime plan but cannot find an option to do so. Do I have to contact O2 through phone or is there a way through my O2?

 

any help would be appreciated.

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MI5
Level 94: Supreme
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You need to call customer service on 202 and give 30 days notice.
Help on cancelling and getting a PAC here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
You need to call customer service on 202 and give 30 days notice.
Help on cancelling and getting a PAC here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566...

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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