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Cancellation fees

Anonymous
Not applicable
If my contract runs out in 2 weeks, will I still have to pay a cancellation fee if I choose to upgrade before the two weeks are up?
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Rycal
Level 19: Quirky
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Registered:

When you say it runs out in 2 weeks, do you mean thats when the actual contract ends or when your upgrade is due? If its when the contract ends then you should be well within your one-month-early-upgrade period now so can upgrade for free.

 

If its 2 weeks until your upgrade your options are to try customer services or visit a store and pay the early upgrade fee.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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Anonymous
Not applicable
I broke my phone 3 weeks before I was due an upgrade and they done it early for me. With no charges.
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jonsie
Level 94: Supreme
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Registered:

Best bet is to call 202 and I'm sure they can sort it for you. Don't go instore though as they won't be able to override the normal upgrade date.

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Rycal
Level 19: Quirky
  • 435 Posts
  • 11 Topics
  • 47 Solutions
Registered:

When you say it runs out in 2 weeks, do you mean thats when the actual contract ends or when your upgrade is due? If its when the contract ends then you should be well within your one-month-early-upgrade period now so can upgrade for free.

 

If its 2 weeks until your upgrade your options are to try customer services or visit a store and pay the early upgrade fee.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

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