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Level 1: Joiner
Posts: 5
Registered: ‎24-03-2019
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Cancellation fees for leaving early?

Does anyone know if O2 charge if you leave your contact early?

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Anonymous
Posts: 0

Re: Cancellation fees for leaving early?

@deb2422 Yes they will charge you the full amount left to pay 

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Posts: 101,941
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Cancellation fees for leaving early?

Hi @deb2422 @if on refresh you just pay off the device plan but if a standard contract you have to pay the months remaining until the end. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 5
Registered: ‎24-03-2019

Re: Cancellation fees for leaving early?

This is what I thought but according to Chat they want to charge me a termination fee of £366 ??  This is on top of what I have left on my contract.  Might ring 202 in the morning.  Thanks

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Level 1: Joiner
Posts: 5
Registered: ‎24-03-2019

Re: Cancellation fees for leaving early?

According to Chat they want to charge £366 on top of whats left on my contract Smiley Happy 

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Posts: 101,941
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Cancellation fees for leaving early?

Are you on refresh @deb2422?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 5
Registered: ‎24-03-2019

Re: Cancellation fees for leaving early?

No just a standard contact through carphone warehouse.

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Posts: 101,941
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Cancellation fees for leaving early?

@deb2422 @Your cancellation fees will be the number of months remaining multiplied by your monthly tariff minus vat. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 5
Registered: ‎24-03-2019

Re: Cancellation fees for leaving early?

I thought this would be the case.  I'll ring 202 tomorrow and get my contact cancelled.

 

thanks for your time Smiley Happy

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Posts: 101,941
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Cancellation fees for leaving early?

You’re welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)