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Cancellation contract

Kubra
Level 1: Joiner
  • 1 Posts
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on ‎29-10-2021 16:43

on ‎29-10-2021 16:43

Dear,

We moved our numbers to O2 from vodofone as we know you are the best in uk.We would like to make contract as 12m but lewısham shop worker made it 24m we realised that we went shop again then she told can bot change it ! But we will leave country know and we will bot come back to UK now shop worker is telling you need to pay all balance months!! It ıs not our fault ! Could you please help us about this ? And can you advise what is best way !

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MI5
Level 94: Supreme
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on ‎29-10-2021 19:45

on ‎29-10-2021 19:45

Hey @Kubra 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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