Solved: Canceling my account

Elowyn · ‎21-06-2024

Hello, I’d like to cancel my monthly subscription as I’ve recently moved to Canada. I tried to log into my account but I haven’t received a text to my UK number, possibly because I have another eSIM currently loaded onto my phone. How can I cancel my account without receiving a text message to log into my account?

MI5 · ‎21-06-2024

@Elowyn

Guides:

Guide: Cancelling Your Contract

Guide: How to find help & contact O2

From abroad

+44 7860 980 202

Free from O2 mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-06-2024

@Elowyn

Guides:

Guide: Cancelling Your Contract

Guide: How to find help & contact O2

From abroad

+44 7860 980 202

Free from O2 mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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