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Cancel tariff

Cmcm
Level 1: Joiner
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ive taken out a iPhone 12 I took a tariff out by accident and I want to cancel it as the sim in no phone I have or in use it’s £20.10 a month I don’t even use it I want to keep paying for my phone as there £400+ left to pay I’ve been paying this for nearly 8 months can’t get it cancel 

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MI5
Level 94: Supreme
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@Cmcm 

You need to pay the device plan in full before you can cancel the airtime..

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127445 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@Cmcm 

You need to pay the device plan in full before you can cancel the airtime..

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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