Cancel sim contract

[missjarrett]

Hi I would like to cancel my 02 contact sim that has just come today as I dont have a phone to to it in and also I'm on three network thank you

[Cleoriff]

Hi @missjarrett 

Guide to cancelling here Guide: Cancelling Your Contract 

[missjarrett]

Hi it's not letting me cancel it what should I do?

[missjarrett]

Hi Its not letting me cancel it what should I do?

[jonsie]

If you are within the 14 days you can return the sim as a change of mind

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[missjarrett]

Yes I am how do I contact 02 then please are the lines still open due to the coronavirus?