I placed an order for the phone. I did not receive it. I called three times and always promised to solve the problem. I do not have a phone or sim cards. I bought a new phone somewhere else. The contract did not come to fruition due to the fault of the operator. Do not tell me I'm supposed to make a phone call because I do not have patience anymore. Is it enough that I will not pay, or should I take other steps? I also wrote a complaint and I have to wait 10 days.
I had to talk with chat again and my account returned. SOLUTION: I summarize - you can not cancel an account by phone only by submitting a complaint - it takes 21 days and a lot of nerves.
you can mark the topic as solved - I am going to therapy now
