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Level 1: Joiner
Posts: 10
Registered: ‎27-11-2018
Accepted Solution

Cancel online order

I just ordered an Apple Watch but I didn’t realise that the iPads were on offer and tbh I didn’t even expect the order to go through, it’s not being delivered until Tuesday. I was wondering if I could order the iPad instead? Or would ordering the Apple Watch mess up my credit so I can’t order anything else? I tried to order a watch a few months ago and it asked for a 375 deposit this time they didn’t ask for one
Level 70: Enigma
Posts: 17,172
Registered: ‎31-03-2010

Re: Cancel online order

@Zach This is a customer community and no one here would have access to your account. As your order is due for delivery Tuesday it's probably too late to cancel, but you can speak to customer service in the morning. You have 14 days to change your mind about the watch, so you will be able to return it, but customer service will be able to tell you if you'd have to go through another credit check to purchase the iPad. 8-8.30 am is the best time to call. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Community Manager
Posts: 7,607
Registered: ‎18-02-2016

Re: Cancel online order

You should be fine if you follow the advice from @Bambino @Zach but if you need any further help give us a shout. wink

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