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Level 1: Joiner
Posts: 1
Registered: ‎15-11-2019
Accepted Solution

Cancel my contract

Hi I am currently in asia and have no use to my sim only contract so could I please cancel my phone contract, but keep hold of my original number until I am home?
Level 21: Regular
Posts: 697
Registered: ‎04-04-2012

Re: Cancel my contract

@Chris2019 you will need to contact customer services, as per the guide here: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

You will be liable for any termination costs

Also note if you cancel your contract your number will be ceased unless you move it to PAYG temporarily

Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro

Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Posts: 72,779
Topics: 556
Solutions: 3,454
Registered: ‎04-01-2009

Re: Cancel my contract

If you are sim only and on a monthly contract, your best option is to change to payandgo until you ate back in the UK. 

Call customer service 

Guide: How to find help & contact O2 

Former Staff
Posts: 5,413
Registered: ‎18-04-2018

Re: Cancel my contract

Hey @Chris2019, and welcome to the community Smiley Happy


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