
on 22-12-2017 02:36
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on 22-12-2017 02:36
Please can someone help me out? I have tried and tried to cancel my contract and I cannot get through to anyone!?
I tried to cancel back in July and was told I had to wait until the 2 year contract was finished, it has of now and yet i am still receiving e-mails saying my bill is due next month. There is no one online and no e-mail to write to. I am not in the U.K anymore and finding this is all on purpose to create more stress and more money.
Please could someone give me an e-mail to speak with someone and have this finished for good.
thank you
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22-12-2017 05:43 - edited 22-12-2017 05:43
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22-12-2017 05:43 - edited 22-12-2017 05:43
@Anonymous There is no email address for O2. Please take a look at this guide: https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
Also take a look here: https://www.o2.co.uk/contactus
Alternatively, as you are not in the UK any longer, you can call Customer Service on 0800 032 1402 for free using Skype or similar VOIP.
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22-12-2017 05:43 - edited 22-12-2017 05:43
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22-12-2017 05:43 - edited 22-12-2017 05:43
@Anonymous There is no email address for O2. Please take a look at this guide: https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526
Also take a look here: https://www.o2.co.uk/contactus
Alternatively, as you are not in the UK any longer, you can call Customer Service on 0800 032 1402 for free using Skype or similar VOIP.
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on 22-12-2017 06:45
mailto:complaintreviewservice@o2.com
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 22-12-2017 13:15
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on 22-12-2017 13:15
Unfortunately your contract continues to roll over month on month until you give notice to end it. Persevere calling 202 and choose the option to leave O2.

