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Hillbilly08
Level 1: Joiner
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I placed a order earlier for a contract phone and have changed my mind I’ve rang 02 they say it’s cancelled but it’s still showing as processing in account how long does it take for it to be cancelled 

 

as I’d rather it get cancelled before the phone gets shipped 

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madasaf1sh
Level 68: Extraordinaire
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@Hillbilly08 

 

Usually instant or in a couple of hours, if you message the Sales Team on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 68: Extraordinaire
  • 5866 Posts
  • 32 Topics
  • 1920 Solutions
Registered:

@Hillbilly08 

 

Usually instant or in a couple of hours, if you message the Sales Team on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Hillbilly08
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